Get in Touch With Us
Whether you have a question about how we review and rank online casinos for Canadian players, want to flag something that looks out of date, or have a suggestion for content you'd like to see, this page explains how to reach us and what happens next.
How to Contact the Team
Email is the most direct way to reach us. Every message is read by a real person, and we aim to respond within two working days. Write to us at [email protected].
The more context you include upfront, the faster we can help. A clear subject line and a brief description of your query means we can direct your message to the right person straight away rather than going back and forth.
What You Can Write to Us About
We hear from a wide range of readers. Here are the most common reasons people get in touch:
- Questions about our reviews — If something in our casino write-ups, bonus assessments or payment method guides is unclear, ask us to clarify. We're happy to explain our reasoning.
- Corrections and accuracy concerns — Casino offers, terms and payment options change frequently. If you've spotted something that looks outdated or incorrect, please tell us. We take the accuracy of our content seriously and review flagged items promptly.
- Content suggestions — Is there a topic you'd like us to cover — a specific casino, a payment method popular in your province, or a question about Canadian gambling rules? Reader input shapes what we write next.
- Editorial and partnership enquiries — If you represent a casino brand or an affiliated organisation and would like to explore how we might work together, introduce yourself and outline what you have in mind. All commercial relationships are disclosed transparently in our content.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention it in your message and we will point you toward appropriate support resources available to Canadian players.
- Technical issues — Broken links, display problems or anything else that isn't working as it should — let us know and we'll look into it.
What Happens After You Send a Message
Your email goes directly to a member of our editorial team — not an automated inbox filter. We read every message before responding, so you'll always hear from a person who has actually read what you wrote.
Our usual turnaround is two working days. During periods when we're publishing a higher volume of reviews or updating our rankings, it may take a little longer. We'll always follow up, so there's no need to send a duplicate message if you haven't heard back within that window.
About the timminsgold.com Team
Our content is researched and written by a team of reviewers focused on the Canadian online casino market. We evaluate casinos on criteria that matter to Canadian players — payout speeds, CAD payment options, licensing, game selection and bonus terms — without accepting payment for editorial positions. Ryan Cooper leads the editorial side and oversees the accuracy of our published reviews.
If you've read our assessments of casinos like Zoccer, Betscore or WinnerIsland and have a question about how we arrived at our conclusions, we're glad to walk you through it. Our guide to non-GamStop casinos is one example of the kind of in-depth content we produce for readers exploring their options beyond mainstream platforms.
A Word on Our Editorial Standards
timminsgold.com is an independent comparison site. We may earn a commission when a reader visits a casino through one of our links, but that commercial relationship does not influence where a casino sits in our rankings or what we write about it. If a reader finds an error or believes our coverage of a particular site is incomplete, we want to know — it directly improves the resource for everyone who uses it.
We appreciate you taking the time to reach out. We look forward to hearing from you.